Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing at our office has remained the same: our constant commitment to your safety. Before returning, we want to share our plan for health and safety in our office.
Since Governor Northam has lifted his executive order, dental offices are allowed to fully re-open. Rest assured, our commitment to you is that we won’t open just because the restrictions are relaxed … we’ll open because we’re prepared. Once we have received all of our proper PPE to reopen safely, we will post an update to let you know! Our estimated re-open date is 5/12.
As always, we are available for emergencies, so do not hesitate to call!
We want to share with you everything we have been putting in place for your protection when we return.
As you have surely seen during your visits to our office, infection control has always been a top priority for our practice. Our strict processes have consistently made the care you receive at our office both safe and comfortable.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We continue to closely monitor the recommendations of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
However, we have taken measures to go above and beyond recommendations so we can meet the highest standard possible.
Visit our website Infection Control page to find out more about these systems:
Your Next Appointment
When it is time for your next appointment, you will see other changes along with our already strict infection control protocols. For example:
- Our office will communicate with you ahead of your appointment to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- Upon arrival to your appointment, we ask that you wait in your car and give us a call to let us know you are here and that you have your own mask, or need us to provide one for you. A team member will come out to get you as soon as we are ready, so you can go directly to the treatment room.
- When entering the office, we will ask you to wash your hands and rinse your mouth with a Peroxyl mouth rinse.
- While patients will be taken directly to the treatment rooms and no one will be allowed to wait in the waiting room, you may see that our reception area will no longer offer magazines, children’s toys and other items that cannot be properly disinfected. You are encouraged to bring your own iPad, reading materials, music, etc.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered slightly limited options for scheduling your appointment.
- We will do our best to reduce waiting times for you, as well as to limit the number of patients in the office at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends in the safest way possible.